Convoso’s Team Spotlight: Scott Mcgadden
This week’s Team Spotlight is on Scott. Scott started recently in December, and has already set a gold standard as Convoso’s Customer Success Manager. Scott dived right in, getting familiar …
This week’s Team Spotlight is on Scott. Scott started recently in December, and has already set a gold standard as Convoso’s Customer Success Manager. Scott dived right in, getting familiar …
Top Outbound Call Center KPIs If you’re managing an outbound call center, the issue isn’t really whether or not to measure operations. Rather, the issue is finding the right types …
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